FAQ

Common questions about Lamassu Care.

Quick answers for teams comparing Lamassu Care, planning an NDIS or Aged Care rollout, or checking where the platform is heading next.

What is Lamassu Care?

Lamassu Care is care management software for Australian NDIS and Aged Care provider teams that want one place to manage operations, billing workflows, compliance visibility, and secure documents.

Who is Lamassu Care for?

Lamassu Care is built for Australian NDIS and Aged Care providers across support work, HR, admin, finance, and leadership teams that need clearer day-to-day workflow management. NDIS-specific tools, such as NDIA export and Support Coordination, are clearly labelled.

Does Lamassu Care help with billing and compliance?

Yes. Lamassu Care supports timesheet-to-invoice workflows, claim exports, document expiry tracking, and role-based controls that help provider teams stay organised and audit-ready.

Can Lamassu Care be used for Aged Care?

Yes. Lamassu Care supports live Aged Care provider workflows alongside NDIS. NDIS-specific tools remain clearly labelled so teams can see what applies to their service model.

Still got questions?

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